Privacy Policy wee1win

01 Introduction

Wee1win respects the privacy of all users and is committed to protecting the personal data you share with us. This Privacy Policy is designed to give you a clear and easy-to-understand overview of how your personal information is handled — from how it is collected and why it is used, to who it may be shared with and how it is protected.

By using the wee1win platform, you confirm that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please stop using our platform. This policy should be read together with the Terms and Conditions wee1win.

Wee1win complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and the data protection principles applicable in the jurisdictions where we operate. We continuously update our practices to ensure ongoing compliance with the latest laws and regulations.

02 Information We Collect

2.1 Information You Provide Directly

When you register, verify your identity (KYC), or use wee1win services, we collect the following information:

• Full name as shown on official identification documents
• National identification number (MyKad) or passport number
• Date of birth and gender
• Current residential address
• Email address and mobile number
• Bank account or digital wallet information for deposit and withdrawal purposes
• Copy of identification document for KYC requirements

2.2 Information Collected Automatically

When you use the wee1win platform, our systems automatically record technical information including:

• Your device's IP address
• Browser type and operating system version
• Pages visited, visit duration, and in-platform actions
• Cookie data and session identifiers
• Mobile device information including device type and device identifier (for the app)

2.3 Transaction Information

All financial transactions processed through the wee1win platform are recorded, including date, amount, payment method, transaction status, and destination account information. These records are required for accountability, legal compliance, and the resolution of any disputes.

03 How We Use Your Personal Data

Wee1win uses your personal data solely for the following purposes and will not use it beyond this scope without obtaining your additional consent:

• Account registration and verification processing — verifying that you are a legitimate user and meet the platform's eligibility requirements.
• Financial transaction processing — handling your deposits, withdrawals, and account balance management securely and accurately.
• Identity verification (KYC) — meeting industry compliance standards and preventing fraud and money laundering.
• Customer support — addressing your inquiries, complaints, and support requests effectively.
• Platform security — detecting and preventing fraudulent activity, multi-account use, and other security threats.
• Legal compliance — fulfilling the legal and regulatory obligations applicable to our operations.
• Service improvement — analyzing usage patterns in aggregate (not individually) to improve the user experience.

04 Data Sharing with Third Parties

Wee1win does not sell, rent, or disclose your personal information to third parties for marketing purposes. However, in the course of platform operations, we share data with the following parties only to the extent necessary:

4.1 Payment Service Providers

Your bank account information and transaction data are shared with authorised payment service providers (such as FPX and digital wallet providers) solely to process your deposits and withdrawals. These providers are bound by strict confidentiality agreements.

4.2 Third-Party Game Providers

Your username or account identifier may be shared with game providers integrated with the wee1win platform to enable you to play. This data is kept to the minimum necessary and does not include your financial or full identification details.

4.3 Legal Requirements

Wee1win will disclose your personal information to the relevant authorities when required to do so by law, court order, or valid legal process. We will notify you of such disclosure wherever possible, unless prohibited by law.

05 Data Security Measures

Wee1win implements multiple layers of technical and organizational security to protect your personal data from unauthorized access, alteration, disclosure, or destruction:

• 256-bit SSL Encryption for all data transmissions between users and servers.
• Two-factor authentication (2FA) available for additional user account protection.
• Role-based access controls ensuring only authorized personnel can access sensitive data.
• 24/7 security monitoring by an integrated security team that detects anomalies and threats in real time.
• Data backup are performed regularly to ensure your data is not lost due to system failure.
• Regular security audits by independent third parties to identify and patch any system vulnerabilities.

06 Cookie Usage (Cookies)

The wee1win platform uses cookies and similar tracking technologies to enhance user experience and enable certain features. The following are the types of cookies we use:

6.1 Essential Cookies

These cookies are required for core platform functions such as maintaining your login session, remembering your language preferences, and securing transactions. Essential cookies cannot be disabled without affecting platform functionality.

6.2 Analytics Cookies

Analytics cookies help us understand how users interact with our platform in aggregate — the most frequently visited pages, time spent, and common navigation paths. This information is used solely for platform improvement.

6.3 Preference Cookies

Preference cookies store your personal settings such as language choice, display theme, and interface configuration so you don't have to reconfigure them on every visit.

You can manage or delete cookies through your browser settings at any time. However, disabling essential cookies may affect your platform experience and functionality.

07 Data Storage & Deletion

Wee1win retains your personal data for as long as your account is active or as long as necessary to fulfill the purposes stated in this Privacy Policy, or to comply with our legal obligations.

Financial data and transaction records are retained for a minimum of seven (7) years in accordance with applicable Malaysian legal requirements. Technical data and activity logs are typically deleted after 90 days. Game records are retained for three (3) years for audit and dispute resolution purposes.

When you close your wee1win account, your personal data will be archived and separated from active platform operations. This data will be deleted according to the established retention schedule, unless there is a legal requirement to retain it longer.

08 Your Rights Regarding Personal Data

As a wee1win user, you have the following rights regarding your personal data as provided under Malaysia's data protection laws:

• Right to Access — You have the right to know what personal data we hold about you and what it is used for.
• Right to Rectification — You may request that we correct any personal information that is inaccurate or out of date.
• Right to Erasure — Under certain circumstances, you may request that we delete your personal data.
• Right to Withdraw Consent — You may withdraw consent for data processing at any time, though this does not affect processing that has already taken place.
• Right to Object — You may object to the processing of your personal data for specific purposes such as direct marketing.

To submit any request regarding your data rights, please contact the wee1win customer support team via in-platform live chat. We will process your request within a reasonable timeframe and no later than 30 working days.

09 Children's Privacy

The wee1win platform is intended for individuals aged 21 and above only. We do not knowingly collect or process personal data of individuals below this age. Should we become aware that a child's data has been collected inadvertently, we will take immediate steps to delete that data and close the relevant account.

10 Amendments to the Privacy Policy

Wee1win reserves the right to update or amend this Privacy Policy at any time to reflect changes in our privacy practices, legal requirements, or platform service developments. Material changes will be communicated to users via an in-platform notice or by email at least seven (7) days before the changes take effect.

The "Updated" date shown at the top of this page indicates when this Privacy Policy was last reviewed. Continued use of the wee1win platform after any Privacy Policy changes take effect will be considered acceptance of those changes.

11 Contact Us Regarding Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, the wee1win support team is ready to assist you through the following channels:

• In-Platform Live Chat — The fastest way to get a response. Our team is available 24/7.
• Support Email — [email protected] (displayed as text only, not clickable).

We are committed to responding to all privacy-related inquiries within 3 business days. For formal data rights requests under the PDPA, the processing period is 21 business days.